Physical and Health Conditions Policy
Information on health requirements and physical conditions needed to access Spa Natural Center services
Date of last update: October 15, 2024
At Flavio Acuña Spa Natural Center, S.R.L., we care about your well-being and safety. Before enjoying our services, either at our facilities or at home, we ask you to take into account the following recommendations and health restrictions to ensure that your treatment is appropriate for your physical conditions.
Medical Conditions
If you have any of the following medical conditions, we recommend that you consult with your physician before booking a treatment at our spa:
- Cardiovascular diseases (such as hypertension or heart failure).
- Chronic respiratory problems (severe asthma, COPD).
- Diabetes or circulatory problems.
- Recent injuries, surgeries or fractures.
- Skin conditions or active infections.
- Epilepsy or seizures.
- Severe allergies, especially to essential oils, skin care products or other ingredients used in spa treatments.
Pregnancy
If you are pregnant or think you may be pregnant, please inform us at the time of booking. Specialized treatments are available for pregnant women, but certain services are not recommended during the first trimester or later stages of pregnancy.
Some of our treatments, such as deep massage or certain types of peels, may not be appropriate during pregnancy, so we will customize your experience according to your condition.
Medications
If you are taking medications that may affect your health or your ability to receive spa treatments (such as anticoagulants, heart medications, corticosteroids, among others), we recommend that you consult your physician before making a reservation. Some medications may increase skin sensitivity, interfere with healing or make certain treatments unsuitable for you.
Restrictions for Specific Treatments
Certain treatments may not be appropriate in specific cases. For example:
- Heat treatments (such as saunas or hot body wraps) are not recommended for people with hypertension or heart conditions.
- Deep or high pressure massages may not be appropriate for people with severe muscle problems or recent injuries.
- Intensive facial treatments may not be safe if you have recently received dermatological treatments or if you suffer from severe acne.
Customer Consent
By booking and receiving our treatments, you declare that you are physically fit to receive the requested service. Also, by informing our staff of any relevant medical or health conditions, you will help us adjust the treatment according to your needs, thus improving the experience and reducing any risks.
Right to Refuse Treatment
Our staff reserves the right to refuse or modify a treatment if they consider that it could be detrimental to your health or if the client’s physical conditions are not suitable for the treatment requested. This is to ensure their safety and well-being.
Special Precautions
For your safety and comfort, we ask that you:
- Avoid heavy meals or alcohol before your treatment.
- Hydrate adequately before and after receiving any treatment.
- If you experience any discomfort during treatment, inform the therapist immediately.
Disclaimer of Liability
By agreeing to receive a treatment at Flavio Acuña Spa Natural Center, S.R.L., either at our facilities or at home, you acknowledge that you have been informed of the restrictions and health recommendations. The spa is not responsible for any complications arising from unreported pre-existing health conditions.